As per this, you can avail a session of another healer at no charge (provided you are choosing an offer of the same value). Please see below the important terms and conditions of this arrangement:

1. In order to claim a refund, please send an email to help@themysticlotus.com mentioning your name, phone number, name of the healer, package purchased by you and reason for the refund

2. The email should be sent to us within 7 days of taking the session

3. You should not have availed of any of the bonuses available with the package (if any) while asking for the refund

4. Refund will be provided in the form of a credit which can be availed of on any of the packages offered by The Mystic Lotus and Dragonflies 

5. Should you wish to buy a package of a higher value as compared to the credit provided to you, the excess amount can be paid by you

6. If you purchase a package of lower value as compared to the credit available with you, you will be provided credit for the excess amount 

7. Refund cannot be claimed for a package of a healer whose session has already been taken by you

8. Refund can be claimed only against the original purchase transaction paid for by you. Refund will not be available for the transaction that has been paid for in part or whole using the credit given to you

9. Refund can be given to you for a maximum of 2 transactions for each customer

10. In case of disputes, if any, the decisions of The Mystic Lotus and Dragonflies will be final in binding